Front Desk Manager London (f/m/d)

London – Unbefristet – 100%

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Job Beschreibung

Are you ready to help people achieve a confident, radiant self? At HAIR & SKIN, the leading provider of hair and skin treatments in Switzerland, this is our daily goal: we offer high-quality hair transplants, as well as, PRP, Botox and filler treatments at fair prices. With our treatments, we make it possible to redefine boundaries in terms of well-being and show yourself at your best. 

Here at HAIR & SKIN, you can expect more than just a job: we live openness and transparency in a culture of mutual trust. Our way of working is dynamic and autonomous. You will master your daily processes with state-of-the-art technology so that you can realise your full potential.

Join HAIR & SKIN as we expand to London, bringing our Swiss expertise in aesthetic treatments to a brand new clinic! Become part of our growth story - it's TIME TO CHANGE!


You are a motivated and radiant personality who is looking for the following challenges: 

  • You coordinate medical and counselling issues with our doctors, consultants and medical personnel.
  • You maintain business inventory, and check supplies, equipment.
  • You ensure our customers a warm welcome from their first step in our clinic
  • You advise our customers on the continuation of their treatments.
  • You carry out administrative tasks, manage the electronic agenda and answer telephone enquiries.
  • You are jointly responsible for achieving sales targets.
  • You handle customer complaints efficiently and competently. 

Job Anforderungen

What you bring along: 

  • You have already gained experience as a receptionist, hospitality or in customer service preferrably in a medical field/ in a clinic.
  • Expertise in aesthetics and/or dermatology is a big plus.
  • You have a high level of quality awareness as well as a strong customer and service orientation.
  • Confidentiality towards our patients and their concerns is also your top priority.
  • "Personal responsibility" and "empathy" are terms used by those around you to describe you.
  • You have an excellent command of the English language.

Job Vorteile

What can you expect? An inspiring journey: 

  • A steep learning curve accompanied by our Education & Learning team.
  • A central workplace in London with state-of-the-art infrastructure.
  • Continuous training in sales and medical.
  • Development prospects and promotion opportunities.
  • Flat hierarchies and opportunities to have a say.
  • Young and dynamic team.
  • Attractive employee discounts with us and our partners.